1. Illinois Small Business Environmental Assistance Program Customer Satisfaction Survey

You are receiving this survey as you contacted or received services from the Illinois Small Business Environmental Assistance Program  at the Department of Commerce and Economic Opportunity in the past few months. 

The survey should take about four minutes to complete and you may choose to remain anonymous. The feedback you provide will help us evaluate our performance and improve our services, as well as illustrate the value of compliance assistance to the regulated business community.

Thank you for your time!
Sincerely,
The ILSBEAP Team
Annette, Rick & Michelle

Question Title

* 1. How do you rate your knowledge about environmental regulations ?

Question Title

* 2. Regarding what business type did you call the helpline ?

Question Title

* 3. My main reason(s) for contacting the IL Small Business Environmental Assistance Program or the SBEAP was to get more information about the following topics: (Check all that apply)

Question Title

* 4. I am calling about or from a:

Question Title

* 5. Overall, I am satisfied with the assistance I received from the Small Business Environmental Assistance Program

Question Title

* 6. With the help of the Small Business Environmental Assistance Program I was able to: (check all that apply)

Question Title

* 7. Because of the assistance I received from the Small Business Environmental Assistance Program, I will be able to do the following in the future: (Check all that apply)

Question Title

* 8. Do you agree with the following statements?

  Strongly Agree Agree Neither Agree Nor Disagree Disagree Strongly Disagree
I now have a better understanding of environmental requirements that affect my business.
I would call the Small Business Environmental Assistance Program again.
I would recommend the Small Business Environmental Assistance Program to another business.

Question Title

* 9. Happy with the services of the SBEAP? Please provide a client quote/testimonial to assist the program in demonstrating it's value and marketing our services to other regulated small businesses.  Please type a quote below.   Sign the quote with your name and/or company name or sign it anonymous. Thank you!

Question Title

* 10. Areas or topics that you would like to see additional assistance provided?

Question Title

* 11. Please tell us your thoughts on our services?  What is working? What is not? How can we do better?

 
100% of survey complete.

T