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SCAM ALERT: DCEO has been made aware of organizations receiving fraudulent “notice of award” letters claiming to be from the Illinois Department of Commerce and Economic Opportunity. These are not legitimate notices from DCEO. If your organization receives a notice, please report it to the Federal Trade Commission and/or the FBI’s Internet Crime Complaint Center.

Illinois Workforce Development System (IWDS)

The IWDS system is for: 

  • Approved training providers to enter WIOA approved training programs 
  • LWIA case managers and staff to use for required WIOA case management facilitation and reporting

IWDS Main Page
IWDS Staff Login

IWDS Contacts

Kris Theilen (217) 557-5559
System/Hardware Problems,
Duplicate Customer Records,
Service Records That Cannot Be Closed,
Moving WIOA or TAA Customers' Records to the LWIA Serving Them
IWDS Case Management Subsystem Data Entry
RACF/Citrix/IBIS access and issues

Jim Potts (217) 558-2456
IWDS Case Management Subsystem Data Entry
WIOA Eligibility Determination, training

Mark Burgess
Performance Standards
Provider Certification

Susan Boggs (217) 558-2474
IEBS System/Reports
TAA Waiver From Training
TAA/TRA Eligibility or Program Rules
Corrections/changes to data on IWDS for Trade clients