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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Family Services Agency of DeKalb County

LIHEAP (Utility Bill Assistance) and Weatherization

Low-Income Home Energy Assistance Program (LIHEAP): Eligible income-qualified households may obtain utility bill assistance through their Local Administering Agencies.

Community Contacts, Inc.
100 South Hawthorne Street
Elgin, Illinois 60123
Telephone: 847-697-4400
Hours of Operation: 8:00 a.m. - 5:00 p.m.

CSBG (Rent, Food and Other Assistance)

Community Services Block Grant Program (CSBG): Community Action Agencies across the State provide a variety of CSBG services, including but not limited to, assistance with Rental/Mortgage, Food, Water/Sewer Payment, Employment Training/Placement, Financial Management, and Temporary Shelter. Each agency delivers locally-designed programs and services based on the needs of its community. If a particular service is not directly provided by your local Community Action Agency, you will be referred to one of our partner entities for further assistance.

DeKalb County Residents
Family Services Agency of DeKalb County
1325 Sycamore Rd.
DeKalb, Illinois 60115
Telephone: 815-758-7569
Hours of Operation: 8:30 am -5:00 p.m. M-F